It is important when signing for delivery that if the shipment appears to have visible damage (crushed carton, holes in carton, etc.) you note "damaged" when signing for the item.
If you receive damaged or defective goods, please contact our showroom at [email protected] or (475) 655-7557 on replacement procedure.
Your Lighting Source will pay shipping costs for products received that are damaged or defective.
In the case of damaged merchandise sent back for exchange, VYour Lighting Source reserves the right to repair or replace the merchandise at its own discretion.
If an item is returned as damaged but found to be in good working condition, the item will be subject to our standard return policy and you will be charged for the return shipping costs.
Items may become backordered after the order has been placed. We will send e-mail updates if a product you ordered is on backorder. You may cancel your order if you do not wish to wait for the item. If the item becomes sold out, we will provide you with an e-mail notification.
Cancellation is NOT available on custom orders that have already begun production. Standard item orders may be cancelled, without penalty, provided that the item has not been shipped from Your Lighting Source or the manufacturer. To submit a cancellation request, please contact our showroom at [email protected] or (475) 655-7557. Once we receive your request, we will attempt to cancel the order. If the order has already shipped, you should accept the order and follow our standard return policy.
If delivery of the product is refused, the standard return policy is void. You will be responsible for all shipping costs, refusal charges and any restocking fees.
We charge sales tax on all orders shipped to Connecticut. Customers receiving items outside of Connecticut accept responsibility to pay any required taxes within their own jurisdiction.
Your Lighting Source strives for accuracy in regards to product descriptions and pictures, and product pricing. If there is information on our Website that contains typographical errors or other inaccuracies, Your Lighting Source reserves the right to correct any such errors or other inaccuracies and to otherwise change or update information at any time and from time to time without prior notice. Additionally, Your Lighting Source reserves the right to refuse or cancel orders containing any error in accuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. You can cancel, without penalty, any item that was incorrectly priced. If your credit card has been charged for the purchase and your order is canceled, Your Lighting Source will promptly issue a credit to your credit card.
Computer monitors vary from user to user so color representation may not be accurate all the time. If you have any questions or need more information about a product, please contact us.
All merchandise sold at Your Lighting Source is subject solely and exclusively to the warranty offered by the manufacturer of the product.
YOUR LIGHTING SOURCE MAKES NO WARRANTIES OF ANY KIND REGARDING THE MERCHANDISE SOLD BY THE WEBSITE, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.
UNDER NO CIRCUMSTANCES SHALL YOUR LIGHTING SOURCE OR ANY OF ITS OFFICERS, MEMBERS, AGENTS OR EMPLOYEES BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING ATTORNEYS’ FEES AND LOST PROFITS OR SAVINGS) INCURRED BY YOU, ARISING OUT OF OR IN CONNECTION WITH THE MERCHANDISE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOURLIGHTINGSOURCE.com IS NOT RESPONSIBLE AND SHALL HAVE NO LIABILITY FOR THE SET-UP, INSTALLATION OR MODIFICATION OF ANY MERCHANDISE SOLD.
